Privacy Policy

Introduction

The O'Donohoe Agency ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies, please do not access or use our website or services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Request a quote
• Complete forms on our website
• Contact us via email, phone, or other communication channels
• Subscribe to our newsletter
• Apply for a position with our agency

The personal information we may collect includes, but is not limited to:

• Full name
• Email address
• Phone number
• Mailing address
• Insurance information
• Policy details
• Claims history
• Financial information (for payment processing)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Referring website
• Pages viewed
• Time and date of your visit
• Time spent on pages
• Other analytical data

This information is collected using cookies, web beacons, and similar tracking technologies. For more information about our use of cookies, please see the "Cookies and Tracking Technologies" section below.

How We Use Your Information

We may use the information we collect for various purposes, including:

• Processing insurance applications and quotes
• Managing your account and policy
• Processing claims
• Communicating with you about your policy, claims, or inquiries
• Providing customer service
• Sending newsletters, promotional materials, and other communications
• Improving our website and services
• Conducting research and analysis
• Detecting, preventing, and addressing fraud or security issues
• Complying with legal obligations

Sharing Your Information

We may share your information with:

• Insurance carriers: To obtain quotes, bind coverage, and service your policies
• Service providers: Third-party vendors who assist us in operating our website, conducting business, or providing services to you
• Legal entities: When required by law, such as in response to a subpoena or court order
• Business partners: With your consent, we may share your information with trusted business partners to offer you certain products, services, or promotions

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as described in this Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

We use both session cookies (which expire once you close your web browser) and persistent cookies (which remain on your device until you delete them or they expire). The types of cookies we use include:

• Essential cookies: Necessary for the website to function properly
• Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website
• Functionality cookies: Enable us to personalize our content for you
• Targeting cookies: Record your visit to our website, the pages you have visited, and the links you have followed

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

We limit access to your personal information to those employees, agents, contractors, and third parties who have a business need to know. They are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page with a "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of such changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will make every effort to respond to your inquiry promptly and address your concerns thoroughly.